Shipping Policy
After placing your order, you will receive a confirmation email. Once your order has shipped, you will receive another email containing your tracking number and instructions on how to track your package.
The total time required to receive your order consists of:
Processing Time + Shipping Time = Estimated Delivery Date
For example, if the product takes 3–5 business days to be prepared and the chosen shipping method typically takes 2–4 business days, your estimated delivery window will be 5–9 business days from today.
If your order is completed earlier than expected by https://havecustom.com, the estimated delivery date will be updated accordingly.
Since our products are custom-made, the processing time is typically 3 to 7 business days.
Shipping Time
Shipping time is the period between the moment your order is dispatched and the time it reaches your address.
- Air Mail: 7–10 business days (Free Shipping)
- Standard Shipping: 15–30 business days (Free Shipping)
Please note that some products may be shipped from local warehouses in China.
Estimated Delivery Times by Region
Russia, Belarus, Kazakhstan
- Air Mail: 7–10 business days (Free Shipping)
- Standard Shipping: 15–30 business days (Free Shipping)
How Much Does Shipping Cost?
To provide our customers with the best possible shopping experience, we offer free international shipping on all orders.
Do You Ship to My Country?
Yes! We offer worldwide shipping.
Why Can’t I Choose a Specific Shipping Carrier?
We always strive to select the most suitable shipping service from the available options to ensure the most reliable and efficient delivery based on your preferences and location.
I Need My Order Urgently — Can I Choose Express Shipping?
If you wish to use express courier delivery, additional shipping fees may apply. Also, express shipments are more likely to experience customs delays and may be subject to import duties and taxes.
Please contact us at service@havecustom.com to discuss expedited shipping options.